In an ambitious move to enhance employment support, Cardiff Council joined hands with Trinet Technologies to create a mobile solution that simplifies access to career resources for residents. The result? A dynamic and user-friendly app named “Into Work Cardiff” that connects people to job opportunities, skill development programs, and funding options—all in real time.
Transforming Public Services Through Technology
The app, developed using Trinet’s SmartServe™ digital framework, represents a major leap in local government’s digital strategy. Designed to be intuitive and inclusive, the app ensures that employment services are just a tap away for every citizen, including:
- Access to job clubs and one-on-one mentoring
- Listings of adult learning courses and vocational training
- Information on employment events and funding eligibility
- Seamless registration for personalized support
This initiative supports Cardiff Council’s mission to foster an inclusive, future-ready workforce by bridging the digital divide and reducing the barriers to entry in the job market.

Built for Accessibility, Designed for Impact
Into Work Cardiff” isn’t just an app—it’s a lifeline for thousands navigating career transitions. Built to function across both smartphones and tablets, the app was developed in close coordination with the Council’s employability services team to ensure relevance, ease of use, and community impact.
Key features include:
- Real-time updates on available support services
- Instant registration to access customized career guidance
- Mobile-first UI for accessibility and ease
- Integration with council databases for up-to-date resource listings
The app empowers users to take charge of their professional journey, regardless of age, experience, or background.
“We are proud to support Cardiff Council in using technology to unlock new opportunities for its residents. Into Work Cardiff reflects how public services can be reimagined to create real, lasting impact at the local level.”
Making Employment Services Future-Ready
As the job market evolves, so must public service delivery. The Into Work Cardiff app is not only enhancing employment outcomes for residents, but also setting a benchmark for other councils in the UK and beyond. With digital tools like this, government bodies can:
- Streamline their outreach programs
- Enable data-driven service delivery
- Improve citizen satisfaction
- Support long-term economic development