Domtar, a Canada-based manufacturer renowned for its paper, pulp, and packaging products, set out to replace its aging payroll infrastructure with a forward-thinking, human-centered platform. As a business that operates in a highly regulated and resource-intensive industry, Domtar needed a solution that not only offered efficiency but also aligned with its long-term vision for digital transformation.
To lead this transition, Domtar partnered with Trinet Technologies, leveraging our proven cloud implementation expertise and deep knowledge of SAP solutions. The goal: create a modern and cohesive Human Experience Management system using SAP S/4HANA, underpinned by agility, scalability, and real-time intelligence.
From Legacy Constraints to Future-Ready Cloud
The transformation was powered by RISE with SAP and executed using Trinet’s structured methodology designed for large-scale enterprise cloud migrations. The new system was deployed on Microsoft Azure, offering Domtar a flexible, secure, and high-performance environment tailored to meet the dynamic needs of a global manufacturer.
Trinet’s team ensured seamless integration with existing infrastructure while minimizing operational disruption. The SAP S/4HANA upgrade included modules for finance, procurement, payroll, and compliance—streamlining processes and centralizing data for better insights.
Tangible Business Value & Strategic Impact
Since deployment, Domtar has achieved significant business benefits:
- Regulatory Compliance: Enhanced adherence to regional and industry-specific labor and tax regulations.
- Cost Optimization: Lower total cost of ownership through reduced hardware dependency and simplified system maintenance.
- Operational Agility: Accelerated reporting, improved time-to-decision, and streamlined workflows across HR and finance.
- Sustainability Goals: The cloud transition also supported Domtar’s sustainability initiatives by reducing physical infrastructure and energy consumption.
With SAP S/4HANA as its digital core, Domtar is now equipped to innovate faster, adapt to market changes more efficiently, and scale its operations with confidence.
“Digital transformation is more than a destination—it’s an ongoing evolution. At Trinet Technologies, we empower organizations like Domtar to lead with intelligence, embrace agility, and future-proof their operations with SAP S/4HANA.”
Built for Innovation, Designed for Growth
The modern SAP S/4HANA environment is not just a technology upgrade—it’s a platform for continuous innovation. Domtar now has the tools to integrate AI, machine learning, and advanced analytics into its core processes, laying the foundation for intelligent enterprise capabilities. From predictive maintenance to workforce planning, Domtar is unlocking new value streams at every level.
